78 West Lee Street
Warrenton, Virginia 20186
Email Communications Manager Joell Kight
The Fauquier County Sheriff’s Office, Communications Division, is the public safety answering point (PSAP) for Fauquier County and the incorporated towns therein. Through a well trained staff of telecommunicators, it is responsible for answering all 9-1-1 and non-emergency public safety calls. In calendar year 2016, the PSAP processed 24,382 emergency calls and 75,105 non-emergency calls. The telecommunicators process the calls using interview skills to determine the appropriate response. Once the response is determined, they dispatch the responders, including Sheriff Deputies, Warrenton Police Officers, and Fire and Rescue to aid citizens in mitigating the situation. Once responders have been dispatched, they continue to monitor the situation and provide any additional services and updates needed by the citizens and the responders.
The center is staffed 24 hours a day 7 days a week by well trained staff. All communications personnel receive training through the Department of Criminal Justice Service as well as the Association of Public Safety Communications Officers (APCO). Telecommunicators are trained in call processing including emergency medical dispatch (EMD). The training program is a total of 26 weeks.
In 2014, the agency was award APCO’s Project 33 Training Program Certification for meeting their training standards. In 2015, the center was recognized by the Virginia Office of Emergency Services for obtaining Emergency Medical Dispatch accreditation.
The telecommunicators are encouraged to seek out higher education. We currently have 4 telecommunicators who have been award Emergency Number Professional (ENP) and 1 Center Manager Certification Program (CMCP) through the National Emergency Number Association (NENA). We have 3 telecommunicators who have been award APCOs Registered Public Safety Leader (RPL).
Emergency Communications Specialist I Kim Malloy was visited on June 9, 2017 by this little guy, Asher. Kim answered the 9-1-1 call at 9:50 a.m. on June 5th, 2017 from his grandmother, Cheryl Rupp, who stated her "grandson was being born". Asher's mom had gone into labor and there was not time to get to the hospital. Kim quickly entered the call in the computer aided dispatch (CAD) system so an ambulance could be dispatched and using her emergency medical dispatch (EMD) cards, began providing Rupp with instructions. Moments later Asher was here just seconds before the ambulance arrived. How exciting to meet this little guy and his family.
TO PROVIDE 9-1-1 SERVICES AND PUBLIC SAFETY RADIO COMMUNICATIONS WITH A PROFESSIONAL, COURTEOUS, AND WELL TRAINED STAFF THAT CONSISTENTLY DOES THE RIGHT THING AT THE RIGHT TIME FOR THE RIGHT REASON.
Recognition of the Fauquier Sheriff’s Office, Communications Division as the leading public safety team through:
Training and Education
Our Values define our desired culture, they are:
Professionalism Respect Integrity
Dedication Excellence Goals & Objectives
Livestock Owner Contact Information Form - submit your contact information so we know who to contact if your livestock, is on the roadway, wondering around on a neighbors property, or is injured.