Board of Supervisors Meeting Date: 

Raymond E. Graham, Vice Chairman,

Cedar Run District Supervisor

December 9, 2004

Staff Lead:


Catherine M. Heritage, Assistant County Administrator

County Administration


A Work Session to Discuss the Feasibility of Conducting a Citizen Satisfaction Survey of the Services Provided by Local Government

Topic Description:

In November 2004, Mr. Graham and staff met with representatives of the Center for Survey Research at the University of Virginia to discuss contracting with their firm to perform a citizen satisfaction survey in order to gauge the level of satisfaction with County government services.  This work session is an opportunity for the Center for Survey Research to summarize this process for the Board of Supervisors, and for the Board to discuss and consider the feasibility of such a project.

Requested Action of the Board of Supervisors: 

Conduct a work session.

Financial Impacts Analysis:

It is estimated that the overall cost of such a project would be approximately $50,000.

Identify any other Departments, Organizations or Individuals that would be affected by this request:

Budget Office